faq
Frequently Asked Questions
What type of jewellery do you offer?
We offer earrings, necklaces, rings, bracelets, and complete jewellery sets for daily wear and special occasions.
Is your jewellery safe for sensitive skin?
Yes, our jewellery is made using skin-friendly materials. We still recommend checking product details if you have allergies.
Will the jewellery fade or tarnish?
Our jewellery uses high-quality plating. With proper care, it maintains its shine for a long time.
Can I wear this jewellery daily?
Yes, many designs are suitable for daily wear, but avoiding water and chemicals will increase durability.
How should I store my jewellery?
Store in a dry, airtight box and keep away from moisture, perfumes, and direct sunlight.
Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected locations and orders.
How long does delivery take?
Orders are usually delivered within 3–7 business days depending on your location.
How can I track my order?
You will receive a tracking link via SMS or email once your order is shipped.
Do you accept returns or exchanges?
Yes, we offer returns/exchanges within a limited time if the product is unused and in original packaging.
What if I receive a damaged product?
Contact us within 24–48 hours with photos, and we will arrange a replacement or refund.
Are your product images real?
Yes, all images are real. Slight color variation may occur due to lighting and screen settings.
Do you offer bulk or wholesale orders?
Yes, we accept bulk orders. Please contact us for pricing and details.